We want the absolute best product experience for all of our customers and will happily replace any faulty or less than perfect item absolutely free of charge. Just get in touch by emailing within 7 days from the date you received our product with the following information:

  • Your name, mailing address, and invoice number
  • Photo of the item for exchange (including the batch code and expiry date stamped on the product label)
  • Reason for the return

If you change your mind about what you bought and would like to exchange it for a different shade or variant, please email us the information above within 7 days from the date you received the product, ship it back to us in saleable condition, and we will happily ship out a replacement.

We regret that we are unable to refund your original shipping charges.